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Technical Support Specialist - Regular Full-time
Municipality: Township of Langley This posting closed on

November 2, 2017
at 4:30 PM
Job ID: 17-U133 (Please quote job ID on resume when applying)
Department: Information Technology
Job Description: Join a “Community of Communities” – the Township of Langley, home to over 120,000 residents, is committed to providing progressive business, housing, and recreational opportunities, while balancing its unique mix of urban growth and rural beauty. A truly fun and beautiful place to work, the Township of Langley offers competitive salaries; excellent benefit packages; municipal pension plan; employee wellness programs; and, opportunities for professional development and career growth.

The Township of Langley is currently recruiting for a regular full-time Technical Support Specialist to join our team of professionals in the Corporate Administration Division, Information Technology Department.

Reporting to the Helpdesk Coordinator you will be responsible in this unionized position for tracking service requests; deployment of hardware including desktop, laptop, and tablet computers; responding to technical incidents within the organization; investigating, documenting and assessing software and hardware issues, resolving those of a routine nature and referring more complex problems to senior staff; assisting in the evaluation, installation and configuration of software and hardware; and maintaining and updating the asset management system. You have considerable knowledge of the Windows 10 operating system; Microsoft Active Directory; mobile phone management; multi-function printers and audio-visual equipment.

Your education will include completion of grade 12 supplemented by courses in computer sciences or other related disciplines plus sound related experience; OR an equivalent combination of training and experience. You will have the ability to work effectively in a team environment, have strong customer-service focus, analytical and problem-solving abilities and possess superior communication skills.

In order to be considered for this position, candidates must have the following valid and current certifications / licenses (must be valid at the time the posting closes) and these must be attached with your application. Applications without the attached required documents below will be deemed incomplete and will not be considered. Please title your attachments with the number of this competition and have these documents ready to upload when you apply:

• BC Class 5 (full-privilege) driver’s license or equivalent driver’s license for where you reside. You must upload a current Driver’s Abstract (select the 5 years’ option if obtaining online) that has been obtained within 6 months of the closing date below with your application. To obtain a copy of your Driver’s Abstract, please contact ICBC directly or the driving authority where you reside. Copies or pictures of your driver’s license will not be accepted.

The rate of pay for this CUPE position is $28.59 - $33.62 per hour (5 steps, 2017 rates) plus benefits. The hours of work are Monday to Friday, 8:30am – 4:30pm.

If you wish to pursue this exciting career in a growing community, please visit tol.ca/careers to apply.

The closing date for this competition is by 4:30pm Thursday, November 2, 2017.

We appreciate all applications; however, only short-listed candidates will be contacted for an interview.
Web Address: tol.ca
Address: Township of Langley
4th Floor Civic Facility
20338 65 Avenue
Langley, BC, V2Y 3J1
E-mail:
Fax:
Opening Date: October 19, 2017 08:30 AM
Closing Date: November 2, 2017 04:30 PM

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