City of White Rock Township of Langley City of Surrey District of Mission District of Kent District of Hope Village of Harrison Hot Springs, Fraser Valley Regional District Cultus Lake Park Board City of Chilliwack City of Abbotsford Home Job Listings

Property Tax and Utility Representative
Municipality: City of Surrey This posting closed on

January 31, 2019
at 4:30 PM
Job ID: 2704 (Please quote job ID on resume when applying)
Department: Finance
Job Description: The Property Tax & Utility Representative 1 is responsible for clerical, cashiering and customer service duties related to the collection of various municipal revenues at various City locations. The work involves interaction with the public in a high transaction environment. To maintain positive public relations, interpersonal and customer service skills will be important especially at times when circumstances are strained.
Duties: Communicate and interact daily with the public in person; by telephone; or in writing to respond to inquiries or complaints and provide the necessary information based on regulations, policies and procedures while using your public relation skills.
• Communicate effectively both orally and in writing.
• Succeed under the pressure of deadlines within a dynamic environment.
• Have working knowledge of property tax and utility functions, including procedures and policies and have knowledge of relevant Municipal and Provincial legislation, including City of Surrey by-laws.
• Have the ability to work within a team setting and with computer applications.
• Perform billing, data entry and collection of Property Tax and Utility bills and various City payments with accuracy and attention to detail;
• Respond to customer inquiries and provide support in processing of payments using established cash handling procedures
Educational Requirements: Completion of grade 12 supplemented by introductory business & accounting courses.
Skill Requirements: • Have a minimum of 2 years recent city experience.
• Have knowledge of the activities of other departments and previous cashiering experience is required.
• An equivalent combination of education and experience may be considered.
• Courses related to customer service and conflict resolution preferred.
• Have Extensive knowledge of financial systems and computer applications are necessary
Salary: Competitive.
Additional Information: Please apply online @ to Job ID 2704.
Opening Date: January 10, 2019 08:30 AM
Closing Date: January 31, 2019 04:30 PM