Assistant Manager, Bylaw Services Municipality: City of Abbotsford This posting closed on May 7, 2025 at 4:30 PM Job ID: J0425-0573 (Please quote job ID on resume when applying) Department: Legal & Legislative Services Job Description: The City of Abbotsford is seeking an experienced and dedicated individual to join our team as an Assistant Manager, Bylaw Services. This role is crucial in supervising a specialized team of technical staff in the administration and enforcement of policies, bylaws, and programs that support public health, safety, and liability in our community. The Assistant Manager will assign, oversee, and evaluate the work of Bylaw Enforcement Officers, providing coaching and guidance to ensure compliance with City bylaws, policies, and regulations, using a customer service-focused approach. In the absence of the Senior Manager, Bylaw Services, the Assistant Manager will act on their behalf. Duties: The key responsibilities of this role include supervising and evaluating direct reports and continuously monitoring and adjusting customer service standards. The Assistant Manager ensures timely and fair handling of files, assists with complex issues, partners with management on difficult cases, and provides regular coaching and feedback. Additionally, the role involves planning and assigning workloads, delegating service calls and projects, conducting preventative control and trend analysis, and overseeing the hiring, orientation, and training of bylaw enforcement officers. General administrative duties include acting for the Senior Manager during absences, coordinating daily operations, recommending staff training, reviewing bylaw amendments, and preparing reports and correspondence. Educational Requirements: Qualifications: • Diploma in Business Administration or Social Sciences, supplemented by courses/certification in bylaw enforcement and conflict management, or an equivalent combination of training and experience. • Class 5 Driver’s Licence. • Minimum of three years’ experience in regulatory administration and/or enforcement. • Minimum of two years in a supervisory position, or an equivalent combination of training and experience. Salary: Salary: $104,540.80 - $123,359.60 Additional Information: The City of Abbotsford is committed to creating a workplace that promotes a culture of diversity and inclusion by attracting, retaining, and developing a talented and diverse workforce which broadly reflects the community and citizens we serve. As such, we encourage applications from individuals from all genders, backgrounds, and underrepresented groups. We will be happy to work with applicants requesting accommodation at any stage of the hiring process. Web Address: www.abbotsford.ca/careers Address: City of Abbotsford 32315 South Fraser Way Abbotsford BC V2T 1W7 E-mail: careers@abbotsford.ca Fax: 604-864-5541 Opening Date: April 23, 2025 08:30 AM Closing Date: May 7, 2025 04:30 PM Back